Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 21-11-2024 08:14
Live Chat Specialist WFH
Posted on: 21-11-2024 08:14
online jobs for teen
Posted on: 21-11-2024 08:14
Verizon work from home
Posted on: 21-11-2024 08:14
Facebook Chat Assistant (Remote)
Posted on: 21-11-2024 08:14
Remote Live Chat Agent
Posted on: 21-11-2024 08:14
Remote Online Research Respondent
Posted on: 21-11-2024 08:14
Full Stack Developer Advisor
Posted on: 21-11-2024 08:14
Client Lead Recruiter, PXT
Posted on: 21-11-2024 08:14
Verizon Wireless Order Entry
Posted on: 21-11-2024 08:14
IAM Administrator (100% Remote)
Posted on: 16-12-2024 16:52
Customer Service Representative (Remote) – Apply Now
Posted on: 19-09-2024 00:00
Representative I, Customer Care (PT Bilingual Spanish)
Posted on: 02-02-2025 00:00
Join Our Team: Exciting Apple Jobs Work From Home
Posted on: 06-11-2024 04:54
Amazon Jobs at Home ? Office Associate (work from home)
Posted on: 15-12-2024 15:02
Client Solutions Executive (Remote From Anywhere)
Posted on: 21-02-2025 00:00
Remote Online Marketing Associate Work From Home | No Experience Required | Unlimited Growth Potential
Posted on: 16-12-2024 16:53
Walmart Remote Jobs, Walmart Work From Home, Walmart Careers Jobs 2024
Posted on: 29-08-2024 00:00
Virtual Design Specialist
Posted on: 03-02-2025 00:00
MovieWeb: Movies & TV Interviewer
Posted on: 20-11-2024 13:46