Job Title:
Ukrainian Speaking Customer Service Agent (m/f/d)
Job Description
Working hours: Part-time / full-time hours/ week)
Support language: Ukrainian-English (Excellent Ukrainian language skills and a good command of English are required for this position)
Service times: MO-SO h
Salary: 2500?/Month*
Industry: Digital Marketing, Online Advertising, Social Media Platform, Paid Marketing, Content Marketing
Place of work: at our Site in Berlin or as work from home**
We are searching multilingual talents like YOU for our excellent Customer Service Team
Become a Customer Service Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world's biggest, most well-known and leading social media companies.
Working within our friendly and supportive team:
? Answer customer inquiries from advertisers and agencies (small and medium-sized businesses) in UKRAINIAN
? Thanks to your professional customer advice and... solution suggestions, the advertising effectiveness of your customers improves.
? Implementation of social media marketing measures via chat, email, telephone and social media messenger.
? You contribute to excellent customer service from the start and continuously develop ideas to improve customer satisfaction and the customer advertising experience.
Your Skills:
? Online advertising experience is desirable
? Experience in a service-related environment is desirable
? Excellent communication skills and knowledge of Ukrainian (written and spoken minimum C1) and very good knowledge of English (minimum B2)
? Affinity for social media and active social media users
? Ability to multitask and high stress resistance
Your Benefits;
? Benefit from our fixed salary of 2500?/ month gross*.
? We make you fit for support - a 7-week training course prepares you for customer service.
? If you live in Germany and have a valid work permit, we offer you a 100% home office solution.
? Your equipment will be provided by us.
? Reliability is rewarded: Benefit from our monthly shopping card model
If you are looking for a new opportunity with an employer who really supports you, then start right now and apply directly here or write us an Email with your application documents to
? For more details, please contact the TA Team.
? *If you are based in Sachsen, Hamburg or Hessen, we are not able to offer this position in Homeoffice. Please visit us for more exiting jobs at our different sites:
#wah
#AGENTCNX
#CNXEMEA
ents.
Location:
Germany, Berlin
Language Requirements: English (Required), Ukrainian (Required)
Time Type:
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