Support lead for guest experiences

looking for a cool support lead for guest work

shift: guest supprt lead...

hours: 13 per week part-time

where: anywhere you got wifi

$$$: fair hourly wage. think about going full-time in 7 months

about us:

we at Tlemcen Solar Innovations aim to do neat things with solar. gotta make sure guests and owners are happy. we run efficient and effective operations. we need someone energetic and who can handle multitasking

role details:

as the support lead, you'll keep us running smoothly. manage folks, watch how they do with guests, and make support slick. part-time now but chance for full-time in 7 months

duties:

check team work: keep tabs on support crew?s hours and tasks. make smooth operations

communication checks: peek at how agents chat with folks, keep it top notch

schedule planning: handle shifts for good coverage and ease

process upgrades: find better ways to do things in support

job log reviews: check logs for workload accuracy

watch platforms: keep Asana and Slack tidy and on point

what you?ll need:

English, got to be fluent

manage teams well, track hours and tasks

we love perfect focus on small details

familiar with Asana and Slack would be nice

timing:

role starts 13 hrs a week, shift timing will be chill. possible full-time if good work in 7 months

how to apply:

just answer these in your note:

how?ll you keep chats crispy and pro quality with our team and guests?

tell us your fave way to track work and use OpenPhone efficiently? share your ideas or stories

give us your answer or we won?t consider it

Apply Job!