Description: ? Engage in sports campaigns and daily conversations related to service issues and products. ? Manage brand content across social networks including Facebook, Twitter, TikTok, and Instagram. ? Monitor and respond to customer inquiries across social media channels. ? Write strategies, content, and reporting for effective results. ? Contribute to developing successful agency and client processes, including training guides and case studies. Requirements: ? 2-5 years of experience in community management preferred. ? Additional experience in social media, paid media, and other areas of marketing is a plus. ? Professional experience using enterprise publishing and listening tools. ? Proficient in Sprinklr is a significant plus. ? Comfortable with flexible schedule, including nights, weekends, and holidays. ? Detail-oriented, organized, caring, innovative, communicative, and data-driven. ? Strong communication, analytical and presentation skills, both written and verbal. ? Ability to work cross-functionally to proactively collaborate and engage. ? Quick learner, always looking to embrace and master new technologies. ? Excellent interpersonal skills for client interactions. Benefits: ? Competitive health benefits with concierge service. ? Profit-sharing bonus plan. ? 401K with competitive matching. ? Consistent professional development. ? Annual agency development summit Camp TruePoint. ? Every five years sabbatical.
