Senior Technical Program Manager, Global Infrastructure

You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our... diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? Innovation is at the heart of everything we do. Every day, our technologists enable our customers around the globe to achieve their goals. They design and deliver American Express platforms and applications across all markets and business units. To meet these demands, we're looking for skilled Project Managers that understand it is the power of technology that drives a successful business. If you can relate to this and have the courage to champion change, make critical decisions and put the puzzle pieces together, you will fit right in here! The Project Manager will lead various project teams in delivering critical elements of American Express mainframe applications and infrastructure. The position will report directly to the Mainframe Systems Program Management Director. The choices of systems and solutions are virtually limitless, but so are the opportunities at American Express. Here's just some of your responsibilities: Helping define, plan, and deliver our technology investment portfolio focusing on a Business Benefit/Risk & Reward model Provide advice on prioritization and scheduling Reviewing opportunities for cost saves and consolidations or making new product recommendations Adjust priorities and investments based on resource availability and changing business needs within your program Planning, driving direction, and delivering large strategic projects and/or programs from initiation through implementation adhering to plan, budget and time Monitoring multiple projects and programs against delivery, budget, forecast, schedule, and quality targets Leading cross-functional teams and work with internal customers to understand requirements and move those into a delivery plan Participate in reengineering activities and process improvements to optimize our delivery process Proactively anticipate risks and issues and ensures that appropriate mitigation planning is in place to avoid delays or compromised delivery Effectively handle communication across the project team and with management and other key partners regarding strategy, direction, and change Minimum Qualifications: High School 5+ years of program management experience. Experience with Waterfall, Hybrid, and Agile methodologies Experience transferring requirements into results Experience leading Mainframe projects Preferred Qualifications: Extensive business/industry work experience with reflected success in a leadership program management role PMP or Scrum certification Experience applying knowledge and standardized methodology to Change, Risk, and Issue management Ability to influence at multiple levels of the organization Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the 'Know Your Rights' poster and the Pay Transparency Policy Statement. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters

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