Description: ? Partner with global technology leaders ? Demonstrate value and benefits of services by supporting sales teams ? Research sales contracts and make price quotations ? Maintain process integrity for a variety of administrative tasks ? Access to excellent training opportunities ? Attractive benefit package including medical insurance Requirements: ? 2+ years of experience in Support role ? 2+ years working in a call center environment ? Knowledge of Microsoft products ? Have necessary skills for email, phone and video communication ? Handle confidential information with complete integrity ? Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines ? Accustomed to identifying and recommending corrective action for moderately complex issues ? Experience following scripts and processes according to contractual agreements ? Experience learning new technology and data ? Strong attention to detail ? Comfortable working with multiple technology platforms and navigating multiple screens ? Ability to work Monday through Friday, 10 a.m. - 7 p.m. central standard time Benefits: ? Various medical, dental, vision plan ? Life insurance programs ? Retirement Planning tools including 401(k) savings with matching contributions ? Health Savings Accounts ? Paid time off ? Disability programs ? Paid parental leave ? Rewards and recognition programs ? Wellness Incentive Program ? Learning and Development Programs
