Sales Support - Collinsville, IL, Cincinnati, OH or Irving, TX

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary This position will provide primary sales support to all Commercial Door-to-door and Apartment and Builder Sales with pricing, data acquisition, issues management, and contracting transactions for all Vistra brands nationally. The position may provide sales support for other sales channels should the need arise. Job Description Overview: Dynegy and TXU Energy, subsidiaries of Vistra Corp, deliver more than just power to residential, municipal, commercial, and industrial customers across several states. They also provide world-class service to their customers making them stand out in the energy sector. This position will provide primary sales support to all Commercial Door-to-door and Apartment and Builder Sales with pricing, data acquisition, issues... management, and contracting transactions for all Vistra brands nationally. The position may provide sales support for other sales channels should the need arise. Responsibilities: Support the Door-to-Door and Apartment & Builder Sales teams with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history, working with price quotes, and closing contracts Use Salesforce, SAP, ERCOT, PJM, MISO, LodeStar, Utility Portals, LOA, Adobe Sign and other associated tools and portals Maintain established service levels by working to obtain account information, provide contract pricing, and resolve account issues Work with organizations throughout Vistra to ensure customer accounts are handled efficiently and accurately Ensure requests for pricing are responded to in a timely manner and work with pricing, structured transactions, legal, contract, and credit groups to prepare customer offers Able to manage, prioritize, and complete support-related requests from sales executives Electricity Contracts ? accuracy of contract forms, tracking and resolving any discrepancies to ensure payment delays do not occur and if discovered, working within expected time frames to resolve and correct Ensure adherence to regulatory and government guidelines in maintaining customer accounts Ensure an accurate and timely process for maintaining customer account information and closing pricing transactions Access and working knowledge of ERCOT, PJM, and MISO utilities (access portals, look up info, request usage, etc). The Cincinnati, OH-, Collinsville, IL-, or Irving, TX- based account manager?s role will support Dynegy and TXU Energy direct sales reps in building strong customer relationships, and win new and renewal customers to reach organizational goals and objectives. Provide Salesforce support based on case-supplied criteria (terms, product, etc) from sales agents Order and/or estimate usage from utilities when needed Upload LDCs and ESIIDs into Salesforce Build, submit, and monitor quote progress Add margin, book, and follow-up to contract based on seller input Communicate with sales agents via Salesforce chatter Communicate with teams (Credit, Legal, Structured Transactions, Price Desk, Retail Contract Mgmt, etc) Provide troubleshooting support to all sales channels (quotes fail to price, insufficient usage, missing details necessary to price, etc) Work with Vistra Technology and support teams Requirements: High School Diploma or equivalency required Experience gained through college degree programs and/or certifications is applicable to the above skills 2 ? 3 years of data analyst or sales support with pricing experience role and knowledge of ERCOT, PJM, and MISO preferred Experience using Salesforce preferred Strong communication, interpersonal, and written skills required Strong MS Excel, Word, and Outlook skills required Willingness to commute to Collinsville, IL, Cincinnati, OH, or Irving, TX offices three days a week (hybrid role) with Wednesdays and Fridays being remote (work from home) Perform all other tasks that may be assigned. Job Family Sales Company TXU Retail Services Company Locations Irving, Texas Texas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request. Vistra (NYSE: VST) is a leading Fortune 500 integrated retail electricity and power generation company based in Irving, Texas, that provides essential power resources to customers, businesses, and communities from California to Maine. Vistra is the largest competitive power generator in the U.S., with a capacity of approximately 41,000 megawatts, or enough to power 20 million homes, operating in all of the major competitive wholesale markets in the country. Vistra is a leader in the energy transformation and expansion with an unyielding focus on reliability, affordability, and sustainability, powered by a diverse portfolio that includes natural gas, nuclear, coal, solar, and battery energy storage facilities. The company continues to grow its zero-carbon resources, operating the second-largest fleet of competitive nuclear power plants in the country, substantial battery energy storage capacity, and a growing number of solar facilities. Vistra is one of the largest competitive electricity providers in the country and takes an innovative, customer-centric approach to retail, offering solutions to meet customers? needs, including more than 50 renewable energy plans. Through its family of retail brands, Vistra serves approximately 5 million residential, commercial, and industrial retail customers. As a leader in the responsible transformation of the country?s energy supply, Vistra has made significant progress towards its 2030 and 2050 targets. The company has committed to a 60% reduction of Scope 1 and 2 greenhouse gas emissions by 2030, as compared to our 2010 baseline, and net-zero carbon emissions by 2050, assuming necessary technological advancements and public policy incentives are achieved. Learn more about our environmental, social, and governance efforts and read the company?s sustainability report at https://vistracorp.com/sustainability/. Vistra?s hardworking team is committed to its purpose, ?lighting up lives, powering a better way forward? and is guided by four core principles: we do business the right way, we work as a team, we compete to win, and we care about our stakeholders, including our customers, our communities where we work and live, our employees, and our investors. Learn more about how Vistra is powering a better way forward at vistracorp.com. Come join us and be part of something special! Click here to learn more about Vistra. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request