Remote Outbound and Inbound Sales Representative

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Job Title: Remote Outbound and Inbound Sales Representative (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,800 - 2,000 USD/month based on experience

Schedule: Monday to Friday, 8:00am to 4:00pm Pacific

Job Overview:

Our client is looking for someone to make outbound and inbound calls on behalf of the dental practice. The position will listen to the patient?s condition and schedule them into the dental practice.

Responsibilities
? Field inbound and outbound phone calls, as well as email and chat to schedule patient appointments.
? Address client questions and concerns and handle objections
? Effectively schedule in patients for dental implant consultations at a high clip
? Effectively manage phone, email, and/or chat online workflows
? Familiarize yourself with our working script and your assigned locations
? Book and manage appointments for our clients
? Respond to leads inside of our CRM

Qualifications, Skills and Key Competencies:
? A high school diploma or equivalent
? Prior experience in sales is required
? Knowledge of the dental industry is preferred/Knowledge of dental terminology and procedures (preferred but not required)
? Prior call agent experience is a plus!
? Applicants must have strong English reading, writing skills.
? Very fluent English
? Prior phone/chat/email customer support experience is required.
? Ability to learn new technology & software quickly
? Strong phone and customer service skills
? Strong confidence in handling objections
? Knowledge of Insurance, HIPAA Compliance, and Med/Dental Financing Options a plus!
? Familiarity and experience with CRM technologies and project management software such as ASANA
? Exhibit a high degree of professionalism and care

Application Disclaimer: Please Read Before Proceeding

To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.

If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.

We value your interest and look forward to reviewing your application. Thank you.

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