Job Title: Remote Customer Care Specialist
Location: Remote...
Position Type: Full-Time/Part-Time
Are you passionate about group travel and sales? We are actively seeking a dynamic and motivated Remote Customer Care Specialist to join our team. In this role, you'll immerse yourself in exciting destinations, connect with diverse individuals, and enjoy a competitive pay along with outstanding benefits. If you have a strong background in sales and a spirit for adventure, with a particular interest in curating unforgettable group travel experiences, this position is tailored for you.
Primary Responsibilities:
? Foster and nurture client relationships to understand their group travel preferences and requirements.
? Recommend and promote enticing group travel packages, accommodations, and experiences personalized to meet the unique expectations of each group.
? Utilize your product knowledge and industry insights to craft customized itineraries for groups, enhancing their travel experiences.
? Deliver exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless group travel journey.
? Stay abreast of industry trends, emerging destinations, and travel products to present groups with the latest and most exciting options.
? Collaborate with team members to surpass sales targets and achieve customer satisfaction goals, particularly in the realm of group travel.
Key Requirements:
? Proven sales experience, preferably within the group travel or hospitality sector.
? Excellent communication and interpersonal skills, with a focus on understanding and fulfilling group dynamics.
? Customer-focused mindset with a passion for delivering outstanding service to groups.
? Proficiency in using sales and reservation software.
? Genuine love for group travel and a comprehensive understanding of diverse destinations.
? Openness to travel, explore new places, and participate in industry events.
Benefits:
We believe in recognizing dedication and effort. Here are some of the benefits we offer:
? Competitive Pay: Earn an attractive pay with opportunities for bonuses, paid vacations, and incentives.
? Generous Commission Structure: Our commission system rewards high performers, providing more earnings as you excel.
? Travel Perks: Enjoy discounted or complimentary travel experiences to various destinations as part of your role.
? Health and Wellness: Comprehensive health and wellness benefits for you and your family.
? Training and Development: Ongoing training and professional development opportunities to enhance your sales skills and product knowledge.
? Career Growth: Internal promotion opportunities for motivated individuals.
? Flexible Schedule: Achieve work-life balance with flexible scheduling options.
? Fun and Supportive Environment: Join a team of like-minded individuals who share your passion for travel.
If you're ready to embark on an exciting career and appreciate the rewards of a competitive pay, exceptional benefits, and a journey in the travel industry, submit your application today! We look forward to welcoming you on board.
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