Remote Contact Center Account Manager

Description:
? This is a remote position - candidates can work from home, anywhere in the US.
? Initiative-taking professionals who want to make a mark in the energy-efficiency industry will find what they seek as an Account Manager for CLEAResult.
? Highlight your project-management and relationship-management skills in one of today's hottest and greenest employment sectors.
? Embrace your creative approaches to reducing our partners' energy consumption and overcoming challenges as we support the objectives of our utility clients.
? Ensure the rebate processing, contact center, and incentive processing center meet program deliverables by being the voice to internal clients.
? Relay key program changes, provide progress updates, ensure reporting is accurate and complete, monitor contractual requirements to ensure compliance, present new innovations, and help develop and drive process improvements.

Requirements: ? 5-8 years of relevant industry experience ? Bachelor?s degree preferred. ? Relevant industry certifications could replace work experience. ? Experience with Salesforce preferred.

Benefits:
? Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
? 401(k) with company match
? Paid vacation, sick, personal and parental leave time
? Paid Volunteer Time: giving back to our communities is important to us
? Employee Recognition Program ? convert your recognition points into gift cards
? Employee Assistance Program ? offers benefits to help you manage daily responsibilities
? Access to on-demand training courses to advance further in your career