Company Description:
Socialy Tasks LLC is a recruitment and staffing company that focuses on job seekers who can find the great jobs available on the market. We are experts in connecting the best professionals of all kinds to different opportunities. Presently, we are having open vacancies for Online Chat Support positions that offer remote work's agility...
Role Description:
This is a part-time teleworking position for Online Chat Support Jobs. As a Chat Support employee, you will be responsible for communicating with customers, solving their problems, and ensuring that they have a successful experience. This role means responding to customer inquiries by online chat and also providing help to the customers about the problems instantly and in a professional manner.
Qualifications: ? Fluency in speaking and writing is mandatory as a live chat agent will have to engage in verbal as well as written communication with clients. ? Problem-solving by means of analytical skills is one of the requirements that prospective applicants need to fulfill. ? Conducting a fast efficient search of the internet to get the desired information is as well a part of the research skills that are needed to perform this task. ? Short and helpful instruction developed (i.e. during onboarding and development sessions) is a part of what you might need the course to have. ? Ability to work on a plethora of tasks and arranging them priority-wise are the required proficiencies of a potential candidate. ? Past experience in service support over a conversation or through a web resource is not a necessity but it would be better if you have had it earlier. ? While lecturers are well aware of the benefits of CRMs, many IT specialists do not know CRM and communication platforms. ? After successfully completing twelfth grade or its equivalent, one definitely qualifies for a job but a bonus point is gained if additional
