IT Technician 2 (Remote Administration) ? Military Sealift Command
Job Description:
Our team, supporting Military Sealift Command (MSC) in Chesapeake, VA, has an immediate need for an IT Technician 2 with demonstrated experience providing general infrastructure support, including responding to and updating trouble calls; performing break-fix troubleshooting and analysis of problems; and performing repair activities in order to return equipment, systems or networks to normal operational status. Primary responsibilities include:
? Remotely conduct troubleshooting and perform break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work
? Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities
? Gather data as needed and provide to StratasCorp teams to respond to data calls
? Prepare and provide daily work reports