In-Flight Customer Support Attendant at Delta Airlines
Job Type: Full-Time
Salary: Competitive, based on experience
Working Hours: 40 hours per week
Location: Atlanta, GA
Benefits:
– Comprehensive Health and Dental Insurance
– Paid Training Program
– Paid Vacation and Sick Leave
– Employee Travel Discounts
– Retirement Savings Plan with Company Match
– Flexible Work Schedule
Job Summary
As an In-Flight Customer Support Attendant for Delta Airlines, you will be the face of our airline, responsible for providing exceptional in-flight service and ensuring a comfortable and enjoyable travel experience for our passengers. We are looking for enthusiastic individuals with a passion for customer service who can thrive in a fast-paced environment.
Key Responsibilities
– Greet passengers warmly and assist them with boarding and disembarking from the aircraft.
– Provide exceptional customer service throughout the flight, addressing passenger inquiries and needs.
– Serve meals and beverages, ensuring dietary restrictions and preferences are met.
– Maintain a clean and organized cabin environment, including the management of supplies and equipment.
– Respond to and resolve any passenger concerns or issues promptly and professionally.
– Communicate effectively with the flight crew to ensure a safe and enjoyable flight experience.
– Adhere to all safety regulations and emergency procedures.
Requirements
– High school diploma or equivalent required; associate degree preferred.
– Strong communication and interpersonal skills.
– Ability to work well under pressure and handle difficult situations with grace.
– Customer service experience in a hospitality or service-oriented environment strongly preferred.
– Must be able to work flexible hours, including evenings, weekends, and holidays.
– Must meet Delta Airlines’ grooming and appearance standards.
Educational Qualifications
– High School Diploma or GED required; additional certifications in hospitality or customer service are a plus.
Experience
– Previous experience in customer service, preferably in the airline or hospitality industry, is highly desirable.
Company Overview
Delta Airlines is a global leader in air transportation, known for our commitment to customer satisfaction and our outstanding service. We strive to create a positive and inclusive work environment for our employees while providing safe and reliable travel options for our passengers. Join us and be part of a dynamic team dedicated to excellence in the aviation industry.
If you are passionate about providing outstanding customer service and want to be part of a team that values innovation and teamwork, we encourage you to apply for the In-Flight Customer Support Attendant position at Delta Airlines today!