The Enterprise Sales Director will identify, capture and close opportunities to provide remote CX management, AI-driven technologies, on-demand, on-shore call center services to major clients. Identify and cultivate relationships and executive sponsors at the VP and C level and will be responsible for selling outsourced Contact Center services.
Remote ? candidate must be based in one of the... following states: TX, AZ, AR, CO, FL, IL, IN, IA, MI, NC, NE, OH, TN
Responsibilities:
? Selling outsourced customer experience contact center solutions into major clients
? Originating and qualifying leads via cold-calling, networking, Social media, events and/or other sources and develop relationships with VP & C-Suite level executives within targeted markets and sectors
? Qualify major opportunities to be further pursued, create and implement sales strategy (value messages, relationship approach, competitive differentiation).
? The primary focus and objective will be to develop new business and buying centers within the assigned accounts
? Develop and qualify leads into pursuits and close pursuits
? Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
? Spearhead development of project proposals, employ data gathering techniques and analysis in order to present proposed solutions to clients
? Make significant contributions to the sales team and the company sales culture
? Manage client expectations throughout the sales cycle and closing process
? Develop and manage a pipeline of qualified opportunities
? Minimum of 5 years? experience selling Contact Center technology solutions (AI, Chatbots, CCAAS, Intelligent Automation, etc.) to the VP Customer Experience and other C-Suite executives
? Qualified candidates must have experience in developing new sales opportunities, supporting the formulating of solutions for sales proposals (including pricing, scope, and schedules) and closing large and mid-sized deals
? Comprehensive understanding of targeted industry business environments, issues and the trends affecting outsourcing spend
? This is a ?hunter? role and qualified candidates must provide examples of their ability to generate organic revenue growth via prospecting tools and techniques
? History of successful sales of services deals across multiple CX outsourced contact center industries
? Experience in building and maintaining relationships with senior executives within assigned sector
? Excellent oral and written communication skills and outstanding presentation skills
? Ability to work in a distributed organizational environment
? Demonstrated commitment to stay abreast of industry trends and technical advancements across multiple business sectors / industries in contact center environments
? Experience selling on-demand, multichannel contact center outsourcing solutions a plus
? Ability to work in a fast paced, competitive sales culture
? Ability to travel as required
? High level of personal and professional integrity
? Excellent attention to detail and time management skills
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Short Term & Long Term Disability
? Work from Home