Enrollment and Outreach Specialist

About the position The Enrollment and Outreach Specialist at New Destiny serves as the primary contact for referring providers and incoming participants to the organization's rapid-rehousing programs. This role is essential in managing referrals, verifying eligibility, and coordinating with a team of housing navigators to ensure effective service delivery to survivors of domestic violence and homelessness. Responsibilities • Report available vacancies to referral partners to ensure a steady stream of incoming participants. , • Confirm incoming referrals with referring case managers and provide follow-up on the status of the participant's enrollment. , • Maintain accurate data regarding enrollment status of referrals. , • Conduct outreach to referred clients to provide next steps on program enrollment. , • Facilitate weekly orientations in English and in Spanish with potential participants to outline program services and participant expectations. , • Complete homelessness eligibility verification for new referrals and schedule intake appointments with housing navigators for eligible participants. , • Develop materials related to program eligibility and services to share with referring providers. , • Provide support in responding to phone and email inquiries from referring agencies, other service providers, and the public regarding rapid-rehousing services, referral process, and related housing questions. , • Provide auxiliary support to supervisor and housing navigation team as needed. Requirements • Bachelor's degree in social work, psychology, or a related field is preferred but not required. , • 1-3 years' experience in social services, preferably working with populations experiencing domestic violence and/or homelessness. , • Proficiency in Microsoft 365 applications (Word, Excel, OneDrive, SharePoint, etc.). , • Professional proficiency (written and verbal) in English and in Spanish. Nice-to-haves Benefits • Medical insurance , • Dental insurance , • Vision insurance , • Short-term disability insurance , • Paid time off (PTO) , • Paid holidays , • 401(k) plan Apply Job!