Posted: Dec 26, 2025
About the position The Claim Section Manager-Injury at State Farm is responsible for overseeing the management of first line leaders and their teams, ensuring high-quality service in auto injury claims. This hybrid role combines remote work with in-office collaboration, focusing on leadership, compliance, and process improvement to maintain the company's industry-leading position. Responsibilities Manage assigned first line leaders and oversee their teams, including hiring, training, coaching, and performance management. , Lead the team towards achieving department and company goals. , Set team culture and vision to create an inclusive and high-performing work environment. , Manage and oversee auto injury claims on behalf of the company. , Review and control the operation's quality claim activities, including investigations and claim payments. , Make decisions in the best interest of customers and employees. , Engage with internal and external counsel on litigation and regulatory activities. , Coordinate and implement new company programs, policies, and procedures. , Contribute to high-level project work impacting customers and the organization. , Ensure compliance with company procedures and applicable laws. , Suggest methods to update and enhance processes and technologies. , Develop collaborative relationships with leaders from other claim segments. Requirements Prior Property & Casualty Claim handling experience, particularly in Injury/Casualty claims. , Litigation Management experience is desired. , Experience in Claim Investigation is desired. , Commercial Auto Experience is preferred. , Experience with evaluating injury claims, medical billing, and treatment. , Data Analysis experience is required. , Experience leading other leaders is essential. , Demonstrated horizontal/peer influence is necessary. , Insurance education and/or higher education is preferred. , A valid driver's license is required. Nice-to-haves Experience in managing litigation processes. , Familiarity with commercial auto claims. Benefits 401(k) , Adoption assistance , Bereavement leave , Dental insurance , Employee assistance program , Employee discount , Health insurance Apply Job!