Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

Remote, USA Full-time Posted 2025-07-18

Overview
The Behavioral Health Customer Service Representative provides advocate care to assist members with their health needs, ensuring they understand their benefits and claims.
In Short
? Remote position, Monday-Friday 10:00AM-6:30PM EST
? Engage with members to understand their health needs
? Review member claim history for accuracy
? Explain member rights and responsibilities
? Build trusting relationships with members
? Perform financial data maintenance
? 1-3 years of customer service experience required
? Behavioral health experience preferred
? High School Diploma or GED required
? Eligible for bonuses and benefits
Requirements
? 1-3 years of Customer Service experience
? Experience in a Call Center atmosphere
? Preferred: Previous Behavioral Health experience
? Preferred: Medical or Insurance background
? Education: High School Diploma or GED required; Associates degree preferred
Benefits
? Full range of medical, dental, and vision benefits
? 401(k) retirement savings plan
? Employee Stock Purchase Plan
? Fully-paid term life insurance
? Short-term and long-term disability benefits
? Paid Time Off (PTO) and paid holidays
? Well-being programs and education assistance
? Discount programs with participating partners
? Free development courses
? CVS store discount

Apply for the Job

Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

Similar Remote Jobs

Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

(Part-time Work From Home) Walmart Online Remote Jobs - Hiring Now

[USA-Based At Home Jobs] Amazon Customer Service Representative - Hiring Now

100% Remote Neurohospitalist - Flexible Schedule - Any State License Accepted!

Website / App / Product Testing (Beginner Level, Remote, No Experience)

Customer Chat Support Specialist (Remote / Entry Level / No Experience)

Work From Home Jobs / Data Entry Clerk - Typing (Remote)

Entry Level Customer Service Representative Chat Support ? Work from Home

Looking for childcare assistance near UIC while I work from home.

Join Our Dynamic Real Estate Team - Perfect for Aspiring Agents!

Travel Planner (Remote)

Quick Hire Workday Finance Allocation Consultant with 100% Remote

Senior Application Security Engineer

Entry Level Sales Representative

Part Time Sales - Work from Home - Immediate Openings

Physician Recruiter (Remote in CO)

Part Time Product Tester - Reviewer (Fully Remote Job)

(Work From Home Jobs Part Time) Walmart Work From Home jobs

Adjunct Instructor Learning Strategies in Higher Education

Customer Support Specialist