Customer Service Representative – Start Now
Job Summary
- Job Type: Full-Time
- Salary: $15 – $18 per hour
- Working Hours: Monday to Friday, 9am – 5pm
- Company: Amazon
- Location: California
- Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) with company match
Description
Are you an enthusiastic and customer-focused individual looking to start your career in a dynamic and fast-paced environment? Amazon is hiring a Customer Service Representative to join our team immediately in California. In this role, you will be the first point of contact for our customers, providing top-notch service and support to ensure their needs are met efficiently and effectively.
Requirements
- High School Diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Ability to multi-task and manage time effectively
- Positive attitude and a team player
- Previous customer service experience is preferred but not required
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer issues and complaints in a timely manner
- Document customer interactions and maintain accurate records
- Assist with order processing and tracking
- Collaborate with other departments to ensure customer satisfaction
Benefits
- Comprehensive health and dental insurance
- Paid training programs
- Generous paid vacation and sick leave
- 401(k) plan with company match
- Opportunity for career advancement
Educational Qualifications
- High School Diploma or equivalent is required
- A college degree is a plus but not mandatory
Experience
- Previous experience in a customer service role is preferred but not essential
Company Overview
Amazon is a leading global e-commerce and cloud computing company headquartered in Seattle, Washington. Our mission is to be Earth’s most customer-centric company. We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience. Join our team and work in a vibrant, innovative environment where your contributions can make a significant impact.
If you are ready to start your career with Amazon and believe you have what it takes to excel in this role, we encourage you to apply now!