Customer Service Agent ? Overnight Customer Service Jobs Remote

Job Type: Customer Service
Location: Florida
Company: Omni Interactions...

Responsibilities:

Omni is seeking independent contractors to provide customer service for Fortune 500 companies. In this role, you will primarily interact with customers through inbound phone calls, chat messages, and emails, assisting them with their inquiries and needs.

Key Details:

Schedule:
? Flexible work schedule options available.
? Majority of work hours are on weekdays and during the daytime.
? Opportunity to create a work schedule that suits your availability.

Earnings & Revenue:
? Contract earnings vary by client, typically ranging from $14 to $20 per hour.
? Pay is determined by your phone call status when assisting customers.
? Additional incentives available based on client and performance metrics.

Requirements:

Required Skills for Successful Contractors:
? Exceptional written and verbal communication skills.
? Proven track record in customer service and delivering outstanding customer care.
? Strong attention to detail with excellent problem-solving skills.
? Friendly, empathetic tone, and professional demeanor.
? Self-motivated, proactive, and resourceful mindset.
? Proficiency in using technology, including computer applications and software.

Technology & Equipment Requirements: ? Quiet and secure work environment during working hours. ? Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted). ? Wired USB headset with a microphone for clear communication. ? High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. ? Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS). ? Valid and up-to-date antivirus software installed. ? Smartphone, Android tablet, or iPad is required for program work, along with an authentication app. ? Windows 10 or Windows 11 operating system must be used (some clients will accept AppleOS

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