Aetna Career Customer Service Rep - Work From Home

Aetna, a subsidiary of CVS Health, is a leading health insurance company committed to providing individuals and communities with high-quality healthcare solutions. With a focus on innovation and customer-centric services, Aetna strives to make a meaningful impact on people's lives. Join our team and be part of a dynamic environment dedicated to improving health outcomes. Responsibilities: ? Respond promptly to customer inquiries, demonstrating empathy and professionalism. ? * Effectively resolve customer issues and concerns, ensuring a positive customer experience. ? * Utilize various communication channels, including phone and online, to assist customers with their needs. ? * Stay informed about Aetna products and services to provide accurate information to customers. ? * Collaborate with team members and cross-functional departments to enhance overall customer satisfaction. ? Required Skills: ? Strong communication skills, both verbal and written. ? * Exceptional customer service... and interpersonal abilities. ? * Ability to work independently and efficiently from a remote environment. ? * Proficient in using technology and navigating multiple systems simultaneously. ? * Problem-solving skills with a customer-centric mindset. ? Benefits: ? * Competitive salary ? * Comprehensive health and wellness programs ? * Work-from-home flexibility ? * Career development opportunities ? * Collaborative and inclusive company culture ? Join Aetna Career and be a part of a team that is dedicated to improving healthcare experiences for individuals across the nation. Apply now and contribute to our mission of creating a healthier world