**Experienced Full Stack Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote) at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you have a strong background in customer support and a desire to work in a dynamic, global organization that values diversity, equity, and inclusion? If so, we invite you to join blithequark as a Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote). As a member of our team, you will have the opportunity to work from home, interact with customers from around the world, and contribute to the success of our clients. **About blithequark** blithequark is a forward-thinking global organization that has earned numerous awards for its commitment to creating a people-first culture and fostering a sense of belonging among its employees. Our company is dedicated to helping the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. With a presence in over 70 countries, we offer a unique opportunity to work with a diverse team of talented individuals who share our passion for delivering outstanding customer service. **Career Growth and Personal Development** At blithequark, we believe in investing in our employees' growth and development. As a Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote), you will have access to a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. Our company has a proven track record of promoting from within, with over 80% of our managers and leaders having been promoted from within. This means that you will have opportunities to advance your career and take on new challenges as you grow with our organization. **What You Will Do in This Role** As a Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote), you will be responsible for providing exceptional customer service to clients from around the world. Your key responsibilities will include: * Providing inbound customer support using a call flow guide in the customer's preferred language * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Your Qualifications** To be successful in this role, you will need to possess the following qualifications: * The ability to read, write, and speak fluently both Spanish and English * 1+ year of customer service experience * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in It for You** As a Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote) at blithequark, you will enjoy a range of benefits, including: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you are a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to join blithequark as a Seasonal Customer Service Representative – Bilingual: Spanish and English (Remote). Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents** **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here** Apply Job! Apply for this job