Technical Support Representative (Remote) – USA Remote Jobs – Amazon Store

✅ Job Title:Technical Support Representative (Remote) ✅ Hiring Organization:TTEC ✅ Location:Remote – Work From Home ✅ Job Overview:TTEC is hiring remote Technical Support Representatives to help customers with technical issues, troubleshooting, and product support. You will communicate through phone, email, or chat and provide solutions in a friendly and professional manner. If you have basic tech knowledge and enjoy helping people, this job is a great fit. ✅ Key Responsibilities:✔ Handle customer inquiries related to software, internet, login, devices, or system issues✔ Troubleshoot technical problems and provide step-by-step solutions✔ Create and update support tickets & customer records✔ Escalate unresolved issues to senior support when required✔ Provide excellent customer experience with every interaction✔ Follow company policies & maintain data privacy✔ Meet performance metrics like response time, satisfaction score, etc. ✅ Required Qualifications:✔ Basic technical knowledge (Windows, Software installation, Connectivity)✔ Ability to troubleshoot issues following instructions✔ Good English communication skills (written & spoken)✔ Fast typing and accurate data entry skills✔ Computer/Laptop with stable internet connection✔ Ability to work in shifts if required ✅ Preferred Qualifications:✔ Experience in customer service, call center, IT support, or helpdesk✔ Knowledge of CRM, ticketing systems, remote desktop tools ✅ Company Information:TTEC is a global customer experience technology company providing support and solutions for worldwide brands. The company offers remote work opportunities, career growth, and a supportive working environment. ✅ Experience:✔ 0–2 Years (Freshers welcome) ✅ Work Type & Schedule:✔ Remote (Work From Home)✔ Full-time✔ Paid training included ✅ How to Apply:Interested candidates can submit their resume on the official TTEC careers page or job portals.