Technical Support Lead – Virtual

Remote Full-time
Reference Number: 2945TM Location: Virtual, Person Can Be Located Anywhere Salary: Base Salary+ Multiple Bonus Opportunities, Benefits, 401k Our client is searching for a Technical Support Lead with Payment gateway experience. If interested in learning more, please contact Troy McLean to discuss. Our client is an innovative, award-winning global payments company who has enjoyed tremendous growth over the last 10+ years. Job #: 2945TM – Technical Support Lead Position Focus: • Mentor the merchant support team and help handle any troubleshooting escalations from partners • Provide technical support to clients and continued development of payment gateway • Facilitate design and programming of merchant web payment forms • Maintain company website and help developers troubleshoot gateway issues Location: Virtual/Remote Compensation: Base Salary + Multiple Bonus Opportunities, Benefits, 401k, PTO Experience Requirements: • Minimum 1 year of technical support experience in the Payments/ FinTech industry • High School Degree is required, A.A. Degree preferred but work experience is the most important requirement Apply tot his job
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