RN Clinic – Call Center – Hybrid Remote & 4S Ranch, CA

Remote Full-time
252005130This is a benefited, full time position generally working Monday-Friday from 10am-7pm. Alternating weekends required. Hours will vary as needed (start times ranging from 7-10am). Located both on site at Scripps Corporate Offices (4S Ranch, ~1 days/week) and remote (~4 days/week). Training is on site at 4S Ranch for ~4 weeks, then another ~1-3 weeks at a clinic site before moving to the hybrid schedule.Why join Scripps Health?At Scripps Health, your ambition is empowered and your abilities are appreciated:• Nearly a quarter of our employees have been with Scripps Health for over 10 years.• Scripps is a Great Place to Work Certified company for 2025.• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.Why join this team?• Our team is a newer support team within Scripps Clinic looking to support our patients and providers via the MyScripps portal.• This team is dedicated to message triage, phone triage and collaboration with our provider staff to ensure the best possible care for our patients.• Caring for San Diegans since 1924, Scripps Clinic is San Diego’s first choice for exceptional primary care and highly specialized and coordinated specialty care.• We offer a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence, and innovation.What you'll do:• Ensure Scripps patients and their families have an exceptional health care experience.• Provide direct patient care within the scope of practice. Patient care includes compliance with patient assessments and care tasks, triaging, emergency protocols, and medication administration.• Work collaboratively with the other members of the patient care team to ensure optimal patient care.• Assist patients, staff, and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to the designated patient population.• Support all primary care across Scripps Clinic.• Phone triage as well as triaging patients who present to the clinic, assisting with phone calls and portal messages, documentation in EMR (electronic medical record), performing nursing tasks within scope of practice.• Using a care team approach, you will support Primary Care and work a hybrid of onsite and remote shifts to assist the team as needed.• Practice autonomously consistent with ANA Standards of Practice and Professional Performance and be able to delegate tasks appropriately.• Independent judgment is expected to be exercised within the context of interdisciplinary and multidisciplinary approaches to patient care.#LI-EERequired Education/Experience/Specialized Skills:• ADN or Nursing DiplomaRequired Certification/Registration:• CA RN license• BLS through American Heart AssociationPreferred Education/Experience/Specialized Skills/Certification:• BSN• Outpatient clinic experience• Epic inbasket experience• Triage experienceJobRNPrimary LocationCentral San Diego County-SAN DIEGO-SCRIPPS CLINIC SUPPORT SVCS - SORRENTO VALLEYWork LocationsSCRIPPS CLINIC SUPPORT SVCS - SORRENTO VALLEY 10170 SORRENTO VALLEY ROAD SAN DIEGO 92122OrganizationScripps ClinicJob PostingSep 17, 2025, 11:50:20 PM Benefit Status FT - FULL-TIME WITH BENEFITSMinimum Rate (USD):49.79 - Maximum Rate (USD):72.35In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability. Apply tot his job
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