Revenue Cycle Administrator

Description About the role The Revenue Cycle Administrator is responsible for facilitating the efficient and accurate submission of insurance claims to various vendors, to ensure that the organization’s receivable accounts are credited in a timely manner. This position reports to the Manager, Revenue Cycle and is a hybrid/remote role, offering a flexible work arrangement out of our Vienna, VA or Raleigh, NC offices. You Will • Process patient insurance claims efficiently and in a timely manner. • Obtain missing or invalid claim data from field offices. • Provide customer service support to MyEyeDr. office staff and patients to help address billing inquiries and other routine matters. • Investigate and resubmit denied/returned claims and partial payments. • Escalate data processing and/or customer service needs to Claims Supervisor and/or Assistant Director of Managed Care, as necessary. • Assist with patient billing and posting. About You • Minimum 3+ years of experience required • Minimum 1 year experience in a metrics-based work environment • Necessary skills and abilities including problem solving, communication, organization and attention to detail • Demonstrate ability to analyze data and identify trends • Proven track record of resolving complex accounts receivable issues effectively • Strong computer software and data input skills, with high speed and accuracy • Strong analytical and math skills (must be comfortable working with calculators and computing numbers) • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment. Grow with Us • Career Development and Training Opportunities • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more • Participate in our Vision coverage and associate discounts on our products • Participate in our 401(k) with competitive company match • Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. Apply tot his job