[Remote] Direct-To-Home- Full Time Installation Technician - Norfolk, VA

Note: The job is a remote job and is open to candidates in USA. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Direct-to-Home Smart Home Pros will provide expert-level installation and services, ensuring high-quality customer service while managing smart home technology installations and troubleshooting. Responsibilities Earn piece rate pay and enjoy an unlimited commission plan Become an expert on smart home technology by training on industry-leading products Manage inventory and assets with a business owner mentality Install, Services, and troubleshoot cutting-edge smart home technology in customer homes Create solutions to protect and simplify customers’ lives Conduct routine maintenance and inventory of company products and equipment Explain and provide detailed system capabilities and operational instructions to various customers Control your own income by providing opportunities for customers to purchase additional products and Services Leverage Services and installation appointments into leads and revenue Skills Exceptional Customer Service skills Willingness to submit to a criminal background check Current valid driver's license and reliable transportation Lift and carry up to 45 lbs Climb ladders up to 14' Work in attics and other limited-space areas Bend, kneel, crouch, and stand for long periods Sales experience and/or field Services experience is helpful Experience as a construction worker, electrician, or other technical background is helpful but not required Someone who thrives in a team environment and can also be trusted to work independently Company Overview Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Vivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.