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Posted: Dec 18, 2025

Transformational Program Manager - Partner Experience Innovation Center

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Join Our Mission to Revolutionize the Retail Experience We're seeking a visionary Program Manager to lead the planning, execution, and stakeholders' engagement of complex initiatives that drive measurable value to our partners and business. As a strategic thinker with a passion for delivering results, you will be responsible for establishing initiative structures, governance, and communication plans, synthesizing messaging, and influencing stakeholders to achieve strategic priorities. In this role, you will: Develop and implement comprehensive program plans, roadmaps, and communication strategies to drive business outcomes and partner engagement Collaborate with cross-functional teams to identify opportunities for deeper partnership, process improvements, and innovation Lead stakeholder engagement activities, ensuring informed and engaged stakeholders through strategic communication and change management Apply program management expertise to drive work forward, meeting project goals and deadlines in a fast-paced, ambiguous environment Understand the retail partner experience to deliver results that drive business success and partner satisfaction We're looking for a seasoned program manager with: 5+ years of strategic program leadership experience, with a proven track record of delivering complex, large-scale transformational programs Demonstrated expertise in establishing and leading initiative structures, governance, and rhythm of business Excellent communication, stakeholder management, and influencing skills, with the ability to navigate large, matrixed organizations A self-starter mindset, with a strong sense of ownership, curiosity, and the ability to work independently and interdependently with diverse stakeholders In return for your expertise and passion, you'll enjoy: A competitive salary and comprehensive benefits package, including medical, dental, vision, and life insurance, as well as retirement savings and stock options Opportunities for professional growth and development, including tuition reimbursement, education assistance, and access to exclusive training programs A dynamic, inclusive work environment that values diversity, equity, and inclusion, with a commitment to creating a welcoming workplace for all Flexible work arrangements, including remote work options and a hybrid work model for those in the greater Seattle area Join our team and inspire with every cup. Apply now to become a part of our mission to revolutionize the retail experience and make a meaningful impact on the lives of our partners and customers. Apply for this job