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Posted: Feb 4, 2026

Senior Director, Franchise Leadership- Heartland

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Location(s): United States of America City/Cities: Remote Travel Required: 26% - 50% Relocation Provided: Yes Job Posting End Date: September 8, 2024 Shift: Job Description Summary: Location: St. Louis or Kansas City. Travel: 50% Domestic relocation included The Director of Franchise Operations is accountable for the ongoing partnership with Heartland to drive all aspects of the Coca-Cola business. Key deliverables will be agreement to, and execution of detailed annual business plans based on mutually agreed to company / bottler objectives as well as specific capability plans to enable a sustainable long term business model. What You'll Do for Us Ongoing Bottler Management: Relationship & Contractual management: • Manages all aspects of Bottler relationships with Coca-Cola North America and serves as primary contact • Responsible to manage a holistic business agenda through network collaborative way of working. • Ensures development of annual investment letter with... Bottler agreements on Price-Package-Trade decisions • Gains agreement to Customer Leadership Council SKU/pricing decisions and customer governance. • Supports Alternate Route To Market process • Gains agreement to Customer Trade Marketing • Maintains business continuity Business Planning: • Responsible to develop a growth vision, strategy and tactics aligned with NA 2035 Vision as well as ABP Process to warrantee bottler sustainable and profitable growth. • Ensures Market/Bottler business assessments are completed and incorporates assessment/opportunities into plans • Builds and directs the development of an annual commercial plan & tactical objectives with Bottler • Gains commitment to commercial plan components and resources needed to fully execute Business Plan and Stewardship: • In conjunction with Bottler, actively manages bottler P&L to achieve annual objectives • Weekly/monthly performance management stewardship; Revenue, Gross Profit, Transactions, Incidence and Value Share • Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholder Qualifications & Requirements: • Bachelor's degree required. Master's degree a plus. • 5 - 10 years Coca-Cola System/direct bottler experience • Understanding of franchise relations aspects of Coca-Cola North America system • Cross functional working knowledge (customer, commercial, product supply, customer care, sales operations, etc.) • Understanding of bottler operations • Complex project management capabilities • Direct accountability for franchise leadership with an Independent Bottler • Experience and understanding of running the full value chain • Full understanding of system and bottler economics including P&L What We Can Do For You • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico. • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day. Skills: Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Influencing, Negotiation, organization, Strategic Leadership, Teamwork Pay Range: $169,000 - $194,000 Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 30 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. 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