Retail Instructional Design Intern

Please Note: This internship is being offered September - December, 2025 Job Title: Retail Instructional Design Intern Primary Location: Grand Rapids, MI Employee Status: Part Time Hourly Estimated Hours/Week: 20-25 About this Position: The Retail Development Intern will work closely with the VP of Retail Development and will have indirect guidance from the Senior Retail Instructional Designer (mentor). This concentrated internship role provides exposure to various facets of retail learning, including instructional design, content creation, training, adult learning principles, and project management. It offers the opportunity to develop practical skills in creating and refining training materials, evaluating the effectiveness of learning content, and contributing to the growth of the retail development department. The intern will have the chance to gain hands-on experience with industry-standard tools, such as Adobe, Articulate, and Microsoft 360, while also participating in real-world training assessments and observing learning outcomes in live and remote environments. What You'll Do: • Content Creation: Assist in developing and designing training materials using programs such as Adobe, Articulate, and Microsoft 360. • Training Resource Updates: Help update and refine PowerPoint presentations and other training resources to enhance learning delivery. • Content Creation Requests: Respond to and fulfill content creation requests in a timely and professional manner. • Training Evaluation: Observe live and remote training sessions to assess the effectiveness of created learning content and suggest improvements. • Team Meetings and Activities: Participate in team or staff meetings to stay engaged with ongoing projects and activities. • Other Duties: Assist with any other tasks as required to meet the internship goals and contribute to the department's objectives. What You'll Bring: • College student at freshman, sophomore, junior, senior, or master level status, or a recent college graduate within the last 3 months. • Students majoring in Business Administration, Education, Social Science, Psychology, Communications, or related field of study is preferred. • Experience working Articulate Program and creation of Training materials, preferred. • A desire to work in training and development (or related field) is preferred. • A minimum GPA of 3.0. Who We Are: We're proud of our past, thrilled with our present, and couldn't be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success - benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don't exist at traditional banks. It's about always doing what's best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members' lifetime financial needs. You'll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: [email protected]. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: (616) 242-9790 Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU's online application. LMCU is an Equal Opportunity Employer Apply Job!