Posted: Jan 16, 2026
Job Summary The Personal Banker Float drives banking center performance results through strong individual sales performance, while providing superior customer service. This role requires a strong understanding of Citizens Bank products and services. The ideal candidate will travel to branches across our footprint on a frequent basis, providing guidance and participating in daily operational and sales activities to achieve customer service and business growth objectives. Key Responsibilities Assess customers' needs and help them find suitable products to enhance their financial health Inform and guide customers in opening bank accounts, including checking and savings accounts, overdraft protection, and other alternatives Gather customer data to propose consumer products and take credit applications Drive sales through excellent customer service and proactive customer engagement Focus on key behaviors that result in quality new accounts that are relationship-based Lead the conversion of service requests to sales Build camaraderie among the team to deliver on service and sales goals Process customer transactions accurately and in compliance with current policies, procedures, and guidelines Follow regulatory, security, and audit requirements, protecting customer information Requirements High school education or GED required; some college preferred; pursuing higher education in finance or related fields is a plus Two years previous Banking experience or one year banking experience within Citizens Bank Two years previous customer service background and cash handling experience Two years previous computer experience with Windows, Microsoft Office, and other computer applications, or one year experience with Citizens Bank's technology Knowledge of consumer loans products, taking credit applications, and making recommendations is a plus Apply Job!