Posted: Feb 12, 2026
About the position The Part-Time Live Chat Representative role at Gubagoo involves engaging with customers through online chat to provide information and generate leads for automotive dealer clients. This remote position requires a positive attitude and strong customer service skills in a relaxed yet professional environment. Responsibilities Handle a wide variety of customer inquiries via online chat , Provide accurate information about the products and services via online chat , Narrow down on appointment information to schedule appointments , Capture customer contact information for lead generation and client review , Summarize interactions based on customer needs for client review , Develop and maintain a knowledge base of the evolving products and services Requirements Previous experience in retail customer service or the automotive industry preferred but not necessary , Basic internet and window based computer skills , Strong ability to multitask is preferred, gaming experience is helpful , Positive and professional demeanor , Excellent written and verbal communication skills , Ability to adapt to change and enjoy a quick paced work environment , Must reside in one of the specified states Nice-to-haves Experience in the automotive industry , Gaming experience Benefits Remote work opportunity , On-the-job training via Zoom