Join Our Dynamic Team: Resident Experience Specialist - Flamingo Crossings Village

Embark on an exciting career journey with American Campus Communities and the Walt Disney World Company at Flamingo Crossings Village! As a Resident Experience Specialist, you will play a vital role in creating an unforgettable living experience for thousands of Disney Program participants from around the world. This unique opportunity offers a competitive salary, a 100% remote work environment, and the chance to work alongside two world-class organizations. We are seeking a highly skilled and customer-focused individual to join our team. As a Resident Experience Specialist, you will be responsible for providing exceptional customer service, supporting American Campus Basic Operating Standards and Systems (BOSS), and fostering a vibrant community at Flamingo Crossings Village. Job Details: Department: Property Admin Employment Type: Full Time Location: Flamingo Crossings Village - Winter Garden, FL Key Responsibilities: Provide unparalleled customer service and respect to residents and partners, while supporting American Campus Communities policies and procedures Work a structured administrative shift in the office, including evenings, overnight, weekdays, weekends, and/or holidays Participate in the preparation, administration, and execution of weekly Turns, Move-Ins, and Move-Outs, and facility operations Assist in the training and onboarding of newly hired staff members Participate in a Shift Lead rotation, ensuring tasks are completed and communicating status to management Our Culture Commitments: We are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities We take pride in our community, and everyone is invested in maintaining a clean and welcoming environment Serve as an American Campus representative and liaison in all interactions Requirements: Graduate, Bachelor's, or Associate's degree or diploma in progress or completed from an accredited college or university, or equivalent combination of education and experience Customer service experience with effective interpersonal communication skills Ability to carry out instructions, problem-solve, collaborate, and work in a team environment Skills in writing correspondences, presenting information, and responding to inquiries or complaints What We Offer: Competitive salary 100% remote work environment Opportunity to work with two world-class organizations Dynamic and supportive team environment We Encourage You to Apply! Even if you don't feel like a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply for this job