Posted: Dec 10, 2025
Job Description: We are seeking a highly motivated and experienced USA Coach/Ops Manager Trainee to join our team in Gainesville, TX. As a key member of our leadership team, you will be responsible for leading and developing high-performing teams, driving financial performance and sales growth, and providing exceptional customer service. If you are a results-driven leader with a passion for retail and a commitment to excellence, we encourage you to apply for this exciting opportunity. Key Responsibilities: Lead and develop teams effectively through teaching, training, and active listening, with a focus on driving business results and improving customer satisfaction Model and demonstrate exceptional customer service standards, utilizing the One Best Way (OBW) service model to ensure a high-quality customer experience Drive financial performance and sales growth by reviewing and evaluating P&L statements, managing budgets, and implementing action plans to mitigate shrink and achieve sales and profit goals Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing outstanding performance Coordinate and oversee job-related activities and assignments, building relationships with key stakeholders and identifying opportunities for improvement Ensure compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity Requirements: 2 years of college or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience Ability to work in a fast-paced environment and adapt to changing priorities and circumstances Strong leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results Proficiency in utilizing technology, including business initiatives, merchandising, and company direction Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University General work experience supervising 5 or more direct reports, with responsibility for performance management, mentoring, hiring, and firing What We Offer: Competitive salary and benefits package, including multiple health plan options, financial benefits, and education assistance Opportunities for career advancement and professional growth, with a focus on developing leadership skills and expertise A dynamic and supportive work environment, with a commitment to diversity, inclusion, and community engagement How to Apply: If you are a motivated and experienced leader with a passion for retail, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. Apply for this job