Job Title: USA Coach and Operations Manager Trainee

Job Description: We are seeking a highly motivated and experienced USA Coach and Operations Manager Trainee to join our team in Severn, MD. As a key member of our leadership team, you will be responsible for leading and developing high-performing teams, driving financial performance and sales growth, and providing exceptional customer service. Key Responsibilities: Lead and develop teams by teaching, training, and actively listening to associates, and providing feedback and guidance to implement business solutions Model and demonstrate exceptional customer service standards, and ensure customer needs are successfully resolved Drive financial performance and sales growth by reviewing and evaluating P&L statements, managing expenses, and developing action plans to mitigate shrink and achieve sales and profit goals Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing associates Coordinate and complete job-related activities and assignments, and ensure compliance with company policies and procedures Requirements: 2 years of college, or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience Ability to attend and successfully complete all job-required trainings and assessments Preferred Qualifications: Bachelor of Science in Business Management and Leadership Certificate of Completion in People and Business Leadership General work experience supervising 5 or more direct reports What We Offer: Competitive salary and benefits package Opportunities for career growth and development Associate discounts in-store and online Education assistance for Associate and dependents Parental Leave Pay during military service Paid Time off - to include vacation, sick, parental How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application today. We value a great attitude and a willingness to learn above all, so don't worry if you don't meet every single requirement. Apply for this job