Posted: Jan 26, 2026
Consumer Lending Operations Manager Exempt, 40 hours a week, Monday-Friday, 8am-5pm Remote position The Consumer Lending Operations Manager is responsible for providing internal business partners exceptional member support using technology and streamlined workflows to support the organizations corporate vision, mission, and corporate values. Demonstrates a strong ability to think independently and provide innovative solutions to advance the consumer lending department. Possesses ability to serve as a project lead for the consumer lending department and liaison between the technology department and the consumer lending department to ensure seamless integrations and rollouts. Requires knowledge of the credit unions lending practices, policies, procedures, products, and services. Oversees, manages, and directs the central underwriting and central processing departments of the credit union to provide a consistent member experience and position the credit union as a leader. Maintains expert knowledge, and serves as the administrator, of the credit unions loan origination systems and consumer lending platforms as they relate to preapprovals, loan origination, underwriting, credit reporting, and the automated decision matrix. Oversees and manages the credit unions indirect manufactured home portfolio. Works with the VP of Consumer Lending to set budget for the portfolio, manages funding to meet or exceed budget, and works with vendor to ensure accuracy of loans and overall safety and soundness of the portfolio. OTHER QULAIFCIATIONS Proficiency with loan origination software (e.g. Origence ARC OS) and core banking software (e.g. Fiserv DNA) a plus. EDUCATION AND EXPERIENCE A minimum of 5 years of progressive work experience in consumer lending or a variety of lending functions. Management or supervisory experience required. Bachelors degree in business administration, or other related fields of study or equivalent experience. Benefits Medical, dental and vision plan options Health Saving Account and Flexible Spending Account options 401(k) with competitive company match Paid time off, paid holidays, personal time and paid volunteer time Development time and tuition reimbursement Company provided life insurance, short-term and long-term disability insurance Voluntary benefits including life, critical illness, accident and hospital indemnity coverage Paid parental leave Discretionary, annual profit-sharing bonus Equal Opportunity Employer/Veterans/Disabled Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Type: Full-time Pay: $85,000.00 - $90,000.00 per year Apply Job!