Client Care Assistant

Job title: Client Care Assistant in Westminster, MD at Brimstone Allon Enterprises, LLC. Company: Brimstone Allon Enterprises, LLC. Job description : Brimstone Allon Enterprises is a SaaS provider specializing in Dietary Management Software. Our cloud-based solutions support healthcare programs nationwide. In this role, the successful candidate will gain a thorough understanding of our application and develop expertise in using it to support our clients effectively. Job Title: Client Support Assistant Location: In person Department: Client/Customer Success Reports To: Client Care Manager Join Our Mission-Driven Team! Are you detail-oriented, service-minded, and passionate about making a difference in people’s lives? Join our innovative healthcare food and meal management platform, Dietary Manager Online (DMO), as a Client Support Assistant. This remote role offers a rewarding opportunity to support clients, ensure data accuracy, and contribute to improving healthcare through better nutrition. What You’ll Do As a Client Support Assistant, you'll play a key role in ensuring our clients have a seamless, supportive experience. Your daily responsibilities will include: Client Support: Respond to client inquiries via email, phone, or chat, and coordinate scheduling for check-ins and training. Data Entry & Accuracy: Input and maintain nutritional data, meal plans, and inventory, ensuring information is complete and accurate. Documentation & Organization: Keep client records up to date and help track communication logs and tasks. Communication & Outreach: Draft client emails and announcements, and support internal report preparation. Training & Resources: Organize onboarding materials, update user guides, and assist with training logistics. Administrative Support: Help manage documents, input basic billing info, and provide day-to-day team support. What We’re Looking For Required: 1+ year in a customer service or data entry role Attention to detail and strong organizational skills Clear, professional communication skills Friendly, reliable, and eager to learn Preferred: Background in healthcare, foodservice, or client support Experience with meal management software Why You’ll Love Working Here You’ll become part of a collaborative, mission-driven team that values service excellence and innovation in healthcare and directly improve client outcomes and satisfaction. Expected salary : $18 - 22 per hour Location : Westminster, MD Apply for the job now! Apply for this job