Account Management Representative

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves being a trusted guide and partner for our Accredited Businesses (ABs), providing consultative support to maximize the value of their accreditation. Deliver proactive outreach that drives business success Host regular check-ins and share strategic insights Discover business goals and connect ABs to the right tools, resources, and opportunities Develop retention strategies to address potential issues Communicate with clarity, compassion, and confidence across various channels Stay updated on policies and best practices Maintain an accurate database Engage with the 740 Benefit Queue professionally Tackle special projects as needed Qualifications Passion for helping businesses grow and succeed Natural curiosity, resourcefulness, and solutions-oriented mindset Ability to thrive in consultative conversations Strong organizational skills to manage multiple priorities Effective communication with empathy Team player who supports colleagues Bilingual Spanish speaking candidates preferred Benefits Medical, Dental, and Vision Insurance Plans (100% premiums paid for base plans by BBB) 100% employer-paid life and long-term disability insurance Optional insurance plans (short-term disability, additional life, accident, etc.) Paid Time Off (PTO) from the date of hire Paid holidays, plus your birthday off with pay Safe Harbor (immediate vesting) 401(k) plan with up to 6% company match Remote first work model