Customer Support Specialist - Remote Work

Job Description:

Delta Air Lines is seeking a Remote Customer Support Specialist to join our team in San Jose, California. This part-time position is ideal for entry-level candidates with a strong desire to provide exceptional customer service while working from the comfort of their own home...

Responsibilities: 1. Provide timely and accurate responses to customer inquiries via phone, email, and live chat. 2. Troubleshoot and resolve customer issues with booking flights, managing reservations, and navigating our website. 3. Assist customers with baggage tracking, flight status updates, and other travel-related questions. 4. Collaborate with other departments to ensure seamless communication and resolution of customer issues. 5. Maintain a positive attitude and professional demeanor while interacting with customers from diverse backgrounds.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills and the ability to convey information clearly and effectively. 3. Strong problem-solving skills and the ability to think creatively to find solutions. 4. Adaptable and able to thrive in a fast-paced remote work environment. 5. Energetic and enthusiastic about providing top-notch customer service. 6. Ability to work independently and meet deadlines without direct supervision.

Benefits:
1. Paid Time Off (PTO) for part-time employees.
2. Profit sharing opportunities based on company performance.
3. Company transportation options for eligible employees.
4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement:
Delta Air Lines is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

Don't miss out on this exciting opportunity to join our team and make a difference in the travel industry. Apply by the deadline of August 26, 2024, to be considered for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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