Customer Service Phone/Chat Support Agent

Join our team at Adorn Medical Spa, a leading provider in the Health, Wellness, and Fitness industry. We are seeking a Customer Service Support professional to assist our clients with their inquiries and provide exceptional service. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you. This is a remote job for US residents only.

Responsibilities: ? Respond to customer inquiries via phone, email, and in-person ? Assist clients with scheduling appointments and resolving issues ? Provide product information and recommendations ? Maintain a positive and professional attitude at all times ? Collaborate with team members to ensure customer satisfaction ? Handle a variety of customer service tasks, from order processing to pricing updates. ? Support the sales and business development teams with customer service needs. ? Prioritize and manage urgent tasks to ensure deadlines are met.

Knowledge, Skills, & Abilities:
? Prior Epicor knowledge is a plus
? Excellent written and verbal communication skills with the ability to communicate at the appropriate level across the organization.
? Proficient with MS Office including Word, Excel, and PowerPoint
? Ability to commit to a flexible schedule and prompt arrival to scheduled shifts.
? Ability to follow verbal instructions
? Ability to be cross trained in other departments to help with unexpectedly high demands.

Qualifications: ? Excellent communication and interpersonal skills ? Strong problem-solving abilities ? Ability to multitask and prioritize tasks effectively ? Previous customer service experience preferred ? Knowledge of the Health, Wellness, and Fitness industry a plus

If you are looking to make a difference in the lives of others and be a part of a dynamic team, apply now to join Adorn Medical Spa as a Customer Service Support!

4EULaR03S6