Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 17-02-2025 05:59
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 17-02-2025 05:59
(Remote Part Time Jobs) Data Entry Clerk ? $1400 weekly
Posted on: 17-02-2025 05:59
Entry Level Data Entry Clerk - Part Time (100% Remote)
Posted on: 17-02-2025 05:59
Toyota Remote Part-Time Data Entry Jobs - Entry Level Jobs
Posted on: 17-02-2025 05:59
Remote Coaching & Leadership Development Role - Flexible & Rewarding
Posted on: 17-02-2025 05:59
UPS Remote Jobs (Data Entry) $25/Per Hour ? Entry Level
Posted on: 17-02-2025 05:59
Data Entry Specialist - Work remote worldwide, no experience needed.
Posted on: 17-02-2025 05:59
Pt-Ft Data Entry Clerk - Remote at One Step Up
Posted on: 17-02-2025 05:59
Mail Data Processor ? The Kelly Companies ? Cheverly, MD
Posted on: 17-02-2025 05:59
Customer Travel Representative/Virtual
Posted on: 13-09-2024 00:00
Special Education Teacher Needed for 24/25 School Year!
Posted on: 19-08-2024 00:00
Inside Sales Representative - 100% Remote (anywhere in the US)
Posted on: 29-09-2024 00:00
Amazon is hiring: Sr. Content Reviewer with Arabic, Amazon Advertising in Tempe
Posted on: 02-02-2025 00:00
Administrative Assistant, Customer Service, and Inventory Control Specialist (Remote)
Posted on: 24-01-2025 00:00
LCSW LISW – CT – Remote | WFH
Posted on: 12-09-2024 00:00
Remote Chat Support Specialist
Posted on: 22-10-2024 05:25
Remote Teaching Coordinator | Site
Posted on: 19-11-2024 06:06
BA Data Analyst - Contract - Immediate start
Posted on: 03-01-2025 07:35
Cloud Support Associate , GST
Posted on: 31-01-2025 09:59