About Us
The Home Stages Programming Group creates solutions for the home, ranging from incredible movie-watching experiences to building an ecosystem that allows Apple devices to work seamlessly together. We develop software for Apple TV, HomePod, and iPhone, enabling our customers to enjoy an outstanding listening experience anywhere in their home, watch their favorite shows in stunning Dolby... Vision quality and Atmos surround sound, and play the latest hits from Apple Arcade. Our engineers use their expertise and tools to write the code that makes these experiences possible, working cross-functionally with teams across Apple to create a seamless experience. Join us to see what else is possible!
Key Responsibilities
Handle customer inquiries via phone, email, and chat
Provide information about products and services
Resolve customer issues efficiently and effectively
Document and track customer interactions
Collaborate with team members to improve customer service processes
Requirements
High school diploma or equivalent (required); some college or a degree is a plus
Proven customer service experience (preferred)
Strong communication skills (both written and verbal)
Ability to work independently and as part of a team
Proficient in using computers and software applications
Reliable internet connection and a quiet workspace
Benefits
Competitive hourly rate of $27
Flexible work schedule
Opportunity to work from the comfort of your home
Training and development programs
Access to Apple products and discounts
How to Apply
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for this role