Telephone or Live Chat Support
About the position
The Live Chat / Tele Chat Support Specialist at One Mind & Body serves as the first point of contact for clients seeking mental health support services. This role is crucial in ensuring a positive client experience through effective communication and problem-solving, while also providing personalized support to enhance customer satisfaction.
Responsibilities
? Respond to chat and tele chat inquiries promptly and professionally
,
? Build and maintain positive client relationships with personalized support
,
? Troubleshoot technical issues to ensure a seamless experience
,
? Provide accurate information about services, pricing, and policies
,
? Collaborate with the team to enhance the customer experience
,
? Follow up with clients to ensure their needs are met
,
? Maintain proper documentation of interactions
Requirements
? 1 year of customer support experience, preferably in live chat or tele chat
,
? Excellent verbal and written communication skills
,
? Strong problem-solving abilities
,
? Comfortable with technology and troubleshooting
,
? Ability to prioritize in a fast-paced environment
,
? Positive attitude and passion for helping others
Nice-to-haves
Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Paid time off
Similar Remote Jobs
Telephone or Live Chat Support
Posted on: 20-01-2025 00:00
Walmart work from home jobs
Posted on: 20-01-2025 00:00
Medical Record/Data Entry Clerk/Project Support
Posted on: 20-01-2025 00:00
Data Entry Assistant (% Remote)
Posted on: 20-01-2025 00:00
Data Entry Specialist - Remote
Posted on: 20-01-2025 00:00
Live Chat Agent - WFH
Posted on: 20-01-2025 00:00
Video Editor - Freelancer (Remote)
Posted on: 20-01-2025 00:00
Remote Benefits Advisor (Mortgage Protection)
Posted on: 20-01-2025 00:00
Oracle Fusion Enterprise Account Executive
Posted on: 20-01-2025 00:00
Flexible, Part-time Customer Service/Sales Representative
Posted on: 20-01-2025 00:00
RC Insurance Follow-up Denial Specialist I - REMOTE
Posted on: 02-02-2025 00:00
DoorDash Hiring for Software Engineer, Frontend (All Teams) at New York, NY
Posted on: 24-01-2025 04:50
Product Manager-Technical , T&C, AWS Education Programs
Posted on: 11-01-2025 15:33
Financial Clearance Representative Associate - Remote near Minneapolis, MN
Posted on: 29-08-2024 00:00
Exciting Home-Based Airline Jobs: Join Our Growing Team!
Posted on: 11-11-2024 03:52
Remote Teacher Intervention Specialist Needed | WFH
Posted on: 23-10-2024 04:42
Google Cloud Engineer in Boston, MA ? (job id: 1675293374)
Posted on: 09-10-2024 00:00
Remote Benefits Customer Service Representative
Posted on: 28-08-2024 00:00
Amazon Customer Service - Work From Home $25-$35/hr
Posted on: 23-01-2025 00:00
Income Tax Manager, Foreign Provision
Posted on: 24-01-2025 04:53