IT Specialist: Asset Management

Working At Bitso We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. Your Purpose As an IT Specialist focused on Asset Management, your primary goal is to help the organization optimize asset utilization while ensuring accurate inventory management, maintaining compliance, and supporting procurement and disposal processes. Also, you will provide vital information for strategic decision-making regarding IT resources. To achieve this, you will be responsible for overseeing and enhancing our IT Asset Management process. You will work side by side with external vendors, multiple internal teams while using cutting-edge technologies to achieve Bitso ’s objectives. Also, you will provide some support-related assistance, but your core responsibilities will center on asset management, its policy enforcement, monitoring, and ensuring ongoing audit readiness. Reports To IT End User Services Manager Who You Are 3+ years of experience in IT Asset Management / IT asset lifecycle process, inventory control, or related roles, preferably using inventory tools such as Asset Sonar, Apple Business Manager, or similar. Knowledge of licensing and procurement processes. 1+ years of experience in Endpoint Management. Competent in troubleshooting software and hardware issues, with a strong problem-solving mindset. Strong expertise in macOS and Windows configuration and troubleshooting. Familiarity with IT Service Desk platforms (e.g., Jira) and remote desktop support. Fluent in English, with excellent verbal and written communication skills, and skills to create and update technical documentation. Highly organized, with strong time management and prioritization skills. Attention to detail and accuracy. Process-oriented mind. Adept at handling urgent and high-pressure requests, maintaining open, concise communication. Nice to Have Scripting skills in Bash, Python, PowerShell, or Perl, with a strong automation mindset. Experience working with Identity Providers (e.g., Okta). Google Workspace Administration experience. Slack Administration. O365 / MS VDIs / Azure administration experience. Airlock Administration experience. What You Will Do Own and oversee the proper execution of the IT Asset Management Process. Purchase IT Assets (laptops, desktops, peripherals, software licenses, etc.). Lead Hardware refresh processes. Coordinate with vendors and ensure compliance with procurement policies. Assign assets to employees and maintain records of ownership. Monitor asset health and schedule repairs or upgrades as needed. Retrieve assets when employees are offboard. Sanitize and repurpose devices when possible. Ensure proper disposal or recycling of obsolete equipment per compliance guidelines. Maintain an up-to-date asset database with details like serial numbers, models, purchase dates, and assigned users. Work on Asset Management and related tech support (70% - 30% time ratio). Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso , we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you. Who We Are With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. When we hire people for our team, we specifically test for the following traits in addition to our cultural values: Mission-Driven : We seek individuals who are passionate about crypto and Bitso ’s mission and resilient in facing industry challenges High Sense of Urgency : We prioritize candidates who demonstrate a high sense of urgency and responsibility. Exceptional Hard Skills : We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity. Self-Management : We look for individuals who can independently manage their work, career, and professional development. Compensation & Benefits At Bitso , you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products. So for those willing to commit, adapt and pioneer the most important change of the century we offer: Me Time program, including unlimited paid time off. Remote-first work environment. Employee Stock Option program. Zero trading fees through our Bitso Alpha app. Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave. Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina. Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more. Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive! These are the applicable requisites, although equivalent competencies in any of the above will also be considered. To see our Privacy Policy please click here . Originally posted on Himalayas