IT Quality Assurance Lead

Job Description: • Define and implement QA standards, processes and automation frameworks across all SIS and corporate systems. • Establish a test management strategy that covers functional, integration, regression and user acceptance testing (UAT). • Ensure test coverage aligns with user stories, acceptance criteria and system requirements. • Maintain a central QA documentation repository, including test cases, scripts and defect logs. • Reduce production defects by implementing proactive testing gates and enforcing test readiness criteria before deployment. • Design, develop and execute test cases (manual and automated) for new features, integrations and releases. • Conduct end-to-end testing of SIS workflows; particularly points of integration with Finance. • Perform regression testing to ensure new changes do not break existing functionality. • Track and manage defects through the full lifecycle from discovery to resolution. • Own the final QA sign-off for releases and ensure readiness criteria are met before deployment. • Incorporate basic security testing and collaborate with the Cybersecurity team to ensure vulnerabilities are identified early. • Implement and maintain appropriate automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar). • Develop reusable automated test scripts and data sets to improve efficiency and coverage. • Integrate automated testing with the CI/CD pipeline where applicable. • Monitor test automation results and generate clear reports for stakeholders. • Work closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness. • Partner with data and system integration teams to validate data accuracy between SIS, Finance and other corporate platforms. • Support UAT by coordinating testing with end users and providing structured feedback mechanisms. • Identify recurring issues, propose process improvements, and advocate for quality-first development practices. • Produce regular QA reports summarizing defects, testing progress, release readiness and quality trends. Requirements: • Bachelor’s degree in IT, Computer Science, Information Systems, Software Engineering, or related field. • 5+ years’ experience in software quality assurance • Strong hands-on experience with both manual and automated testing methodologies. • Proficiency with automated testing tools such as Selenium, Provar or equivalent. • Solid understanding of software development life cycle (SDLC), Agile methodologies, and test management tools (e.g., Jira, AzureDevops). • Demonstrated experience testing integrated enterprise systems, preferably Student Information Systems, ERP or CRM systems • Strong SQL skills for data validation and backend testing. • Excellent analytical, documentation and communication skills. Benefits: • We are dedicated to fostering an open yet secure environment • Comprehensive safeguarding policy Apply tot his job