Financial Counselor – Fertility

Job Description: • Furnishing patients and healthcare providers with estimates related to upcoming treatment • Collecting estimated liabilities from patients and applying payments to patient accounts • Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities • Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it • Initiating prior authorization requests per insurance carrier requirements • Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients • Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports • Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction Requirements: • A Bachelor’s degree • 2 + years of experience in fertility or healthcare • Proficient knowledge of medical terminology and billing practices • Proficiency in MS Office required • Experience with electronic medical records • Exceptional communication and organizational skills • Ability to simplify complex concepts to patients • Flexible availability which may include working some weekends and holidays Benefits: • Competitive Medical, Dental, and Vision Plans • Paid Time Off to enjoy “you” time! • Commuter Benefits, Discounted rates on home, auto and pet insurance • 401k Match with up to 4% matching • Fertility and Parental Leave Benefits Program • Career development with a fast-growing organization • Paid Life and Disability Insurance