**Experienced Web Chat Sales Support Specialist for Mobility Scooters at blithequark**

Remote Full-time
Are you a customer-centric and tech-savvy individual with a passion for delivering exceptional service? Do you thrive in a dynamic and supportive work environment where collaboration and teamwork drive success? If so, we invite you to join our vibrant sales team at blithequark as a Web Chat Sales Support Specialist for Mobility Scooters. In this exciting role, you will play a pivotal part in driving sales, enhancing customer engagement, and fostering a positive online presence. **About blithequark** blithequark is a leading innovator in the mobility scooter industry, dedicated to providing top-notch products and services that empower individuals to live life to the fullest. Our commitment to excellence, customer satisfaction, and employee well-being has earned us a reputation as a trusted and respected brand. As a valued member of our team, you will be part of a close-knit community that values collaboration, open communication, and mutual support. **Job Summary** As a Web Chat Sales Support Specialist, you will be responsible for responding to web inquiries through chat, engaging with customers in SMS sales conversations, and managing email correspondence. You will also actively participate in responding to social media posts, enhancing our online presence, and customer engagement. Your primary goal will be to provide exceptional service, drive sales, and ensure a seamless customer experience across multiple platforms. **Key Responsibilities** - Respond to web inquiries through chat, providing timely and accurate information to customers - Engage with customers in SMS sales conversations, building rapport and driving sales - Manage email correspondence, ensuring prompt and professional responses to customer inquiries - Participate in responding to social media posts, enhancing our online presence and customer engagement - Collaborate with the Sales Manager to support various administrative tasks, including data entry and sales reporting - Provide phone sales assistance, addressing customer inquiries and resolving issues in a timely and professional manner - Contribute to the development and implementation of sales strategies, working closely with the sales team to achieve collective success **Essential Qualifications** - Strong communication and writing skills, with the ability to articulate complex information in a clear and concise manner - Proficient typing skills, with a minimum of 40 words per minute - Ability to learn and quickly adapt to new technologies, systems, and processes - Excellent customer service skills, with a focus on delivering exceptional service and building strong relationships with customers - Proactive attitude, with a willingness to take initiative and contribute to the success of the team - Ability to multitask, prioritizing tasks and managing multiple projects simultaneously **Preferred Qualifications** - Previous experience in sales, customer service, or a related field - Familiarity with CRM software and sales automation tools - Experience with social media marketing and online engagement strategies - Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions - Certification in sales, customer service, or a related field (e.g., Certified Sales Professional, Certified Customer Service Representative) **Skills and Competencies** - Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues - Excellent writing and typing skills, with the ability to articulate complex information in a clear and concise manner - Ability to learn and quickly adapt to new technologies, systems, and processes - Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions - Proactive attitude, with a willingness to take initiative and contribute to the success of the team - Ability to multitask, prioritizing tasks and managing multiple projects simultaneously **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to supporting the growth and development of our employees. As a Web Chat Sales Support Specialist, you will have access to a range of training programs, including: - On-the-job training and mentorship from experienced sales professionals - Ongoing coaching and feedback to ensure your success in the role - Opportunities for career advancement, including promotions to senior sales roles or specialized positions - Access to industry-leading sales and customer service training programs - Professional development opportunities, including conferences, workshops, and online courses **Work Environment and Company Culture** Our office is located in a beautiful and modern building, equipped with state-of-the-art amenities and a relaxed, collaborative atmosphere. As a member of our team, you will enjoy: - A dynamic and supportive work environment, with a focus on collaboration and teamwork - Flexible working hours, including remote work options and flexible scheduling - Access to a range of employee benefits, including health insurance, retirement plans, and paid time off - Opportunities for socialization and team-building, including regular team events and activities - A commitment to work-life balance, with a focus on supporting the well-being and happiness of our employees **Compensation, Perks, and Benefits** As a Web Chat Sales Support Specialist at blithequark, you will enjoy a competitive compensation package, including: - Hourly wage plus bonuses, based on individual and team performance - Opportunities for career advancement and professional growth - Access to a range of employee benefits, including health insurance, retirement plans, and paid time off - Flexible working hours, including remote work options and flexible scheduling - A dynamic and supportive work environment, with a focus on collaboration and teamwork **How to Apply** If you are a motivated and customer-centric individual with a passion for delivering exceptional service, we invite you to apply for the Web Chat Sales Support Specialist role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring the opportunity to join our team! Apply for this job
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