Experienced Remote Customer Service and Sales Representative – Dynamic Family Benefits Consulting and Enrollment Specialist

Welcome to blithequark: Empowering Families with Comprehensive Benefits Solutions At blithequark, we are dedicated to providing innovative benefits solutions that protect and support families beyond their employer-covered benefits. Our mission is to deliver exceptional service, tailored plans, and unwavering support to ensure our members have peace of mind and financial security. As a Remote Customer Service and Sales Representative, you will play a vital role in our team, consulting with families, explaining available options, and helping them select the best plan to fit their unique needs. Key Responsibilities: Reach out to individuals who have requested more information on the benefits blithequark offers, providing personalized support and guidance throughout the enrollment process Schedule and conduct Zoom meetings with members to discuss their benefits options, answer questions, and address concerns Customize new benefit plans and adjust existing plans to fit the current needs of each client, ensuring they receive the most comprehensive coverage possible Establish and maintain strong relationships with existing and new clients, providing attentive customer service and administrative support as needed Perform benefit reviews for existing clients, assisting with claims, adjustments, and any other necessary support to ensure seamless benefits administration Respond to and resolve client questions and concerns regarding their benefits in a timely and professional manner Ensure all documentation is accurate, complete, and up-to-date, performing necessary updates on schedule to maintain compliance and data integrity Essential Qualifications: To succeed as a Remote Customer Service and Sales Representative at blithequark, you should possess: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues Ambitious, motivated, and organized, with a strong entrepreneurial spirit and commitment to teamwork Strong problem-solving and analytical skills, with the ability to think critically and outside the box Proficiency in using technology, including Zoom, CRM software, and other digital tools to manage client interactions and data A strong passion for delivering exceptional customer service and supporting the needs of families and individuals Preferred Qualifications: While not required, the following qualifications are preferred: Previous experience in customer service, sales, or benefits administration, with a proven track record of success Knowledge of benefits programs, insurance options, and related regulations Experience working in a remote or virtual environment, with the ability to self-motivate and manage time effectively Strong business development and sales skills, with the ability to identify new opportunities and grow existing relationships Skills and Competencies: To excel in this role, you should possess: Excellent communication and interpersonal skills , with the ability to build strong relationships with clients and colleagues Strong problem-solving and analytical skills , with the ability to think critically and outside the box Proficiency in using technology , including Zoom, CRM software, and other digital tools to manage client interactions and data A strong passion for delivering exceptional customer service , with a commitment to supporting the needs of families and individuals Ability to work independently and as part of a team , with a strong entrepreneurial spirit and commitment to teamwork Career Growth Opportunities and Learning Benefits: At blithequark, we are committed to supporting the growth and development of our team members. As a Remote Customer Service and Sales Representative, you will have access to: Comprehensive paid training programs to enhance your skills and knowledge Ongoing coaching and mentoring to support your career growth and development Opportunities for advancement and professional growth within the company A dynamic and supportive work environment that values your contribution and recognizes your achievements Work Environment and Company Culture: At blithequark, we pride ourselves on our positive and inclusive company culture. As a Remote Customer Service and Sales Representative, you will be part of a team that: Values work-life balance and flexibility, with the ability to work from home or in an office setting Recognizes and rewards outstanding performance and contributions Supports ongoing learning and development, with access to training and professional growth opportunities Fosters a sense of community and teamwork, with regular team-building activities and social events Compensation, Perks, and Benefits: At blithequark, we offer a competitive compensation package, including: Weekly performance-based pay and bonuses, with average first-year earnings of $65,000 to $68,500 Comprehensive benefits package, including medical, dental, vision, and hearing insurance Company stock options and other incentives to recognize and reward outstanding performance Flexible work schedule and remote work options, with the ability to work from home or in an office setting Join blithequark Today! If you are a motivated and ambitious individual with a passion for delivering exceptional customer service and supporting the needs of families and individuals, we encourage you to apply for this exciting opportunity. As a Remote Customer Service and Sales Representative at blithequark, you will be part of a dynamic team that values your contribution, recognizes your achievements, and supports your growth and development. Apply now to take the first step in your career with blithequark and start making a difference in the lives of our members. Apply for this job