**Experienced Pharmacy Customer Service Representative – Weekend Remote Opportunity at Blithequark**

Are you a customer service professional with a passion for helping others and a knack for multitasking? Do you thrive in fast-paced environments and enjoy learning new things? If so, we invite you to join Blithequark, a leading provider of Workers Compensation benefit management solutions, as a Pharmacy Customer Service Representative. This exciting opportunity offers a unique blend of remote work flexibility, career growth, and a dynamic team environment. **About Blithequark** Blithequark has been a trusted partner in the Workers Compensation benefit management industry for over 43 years, helping clients manage injured workers' prescriptions with speed and efficiency. Our commitment to quality, accuracy, and customer satisfaction has earned us a reputation as a leader in our field. As a Pharmacy Customer Service Representative, you will be part of a dedicated team that shares our values and is passionate about delivering exceptional service. **Job Summary** We are seeking an experienced Pharmacy Customer Service Representative to join our team on a part-time, weekend schedule. This role involves providing top-notch customer service to claimants, adjusters, and pharmacies, while ensuring accurate and efficient processing of medication benefits. As a remote worker, you will have the flexibility to work from home on weekends, with a 4-day, 10-hour weekly schedule. **Key Responsibilities** As a Pharmacy Customer Service Representative, your key responsibilities will include: * Preparing, inputting, and supporting claimant profiles in our pharmacy network * Assisting pharmacies in the adjudication of claimant medications * Coordinating and liaising with client adjusters, pharmacies, and claimants to ensure accurate medication benefits assignment * Supporting client needs on requirements for claimant medications with reporting and data * Managing and updating client and claimant information in multiple systems * Adjusting to changing processes and needs of various clients * Answering questions from claimants, adjusters, and pharmacies on any topic related to the claimant's current or previous medications * Other duties as assigned **Essential Qualifications** To succeed in this role, you will need: * At least 3 years of related customer service or telephonic experience, or an equivalent combination of education and experience * Proficiency in the use of computers, multiple software systems, and learning of new programs * Experience with Microsoft Office and ability to handle significant email and phone communications * Excellent written and verbal communication skills, with a strong focus on active listening and customer service * Ability to read and interpret documents, such as letters and reports * Exceptional understanding of proper telephone etiquette and customer service skills * Familiarity with and ability to work as part of a dedicated team **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience working in a pharmacy or healthcare setting * Familiarity with Workers Compensation benefit management or related industries * Certification in customer service or a related field * Bilingual or multilingual skills **Skills and Competencies** To excel in this role, you will need to possess: * Excellent written and verbal communication skills * Strong active listening and problem-solving skills * Ability to multitask and prioritize tasks effectively * Strong organizational and time management skills * Ability to adapt to changing processes and needs * Strong customer service skills, with a focus on empathy and understanding * Ability to work independently and as part of a team **Career Growth and Learning Benefits** At Blithequark, we believe in investing in our employees' growth and development. As a Pharmacy Customer Service Representative, you will have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive team environment **Work Environment and Company Culture** Blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. As a remote worker, you will have the flexibility to work from home on weekends, with a 4-day, 10-hour weekly schedule. Our company culture is built on a foundation of: * Collaboration and teamwork * Innovation and creativity * Customer focus and satisfaction * Continuous learning and growth * Respect and empathy for all employees and stakeholders **Compensation, Perks, and Benefits** As a Pharmacy Customer Service Representative at Blithequark, you will enjoy: * Competitive compensation and benefits package * Excellent vacation and paid time off policies * Health and dental insurance * 401(k) retirement plan * Opportunities for career growth and professional development * A dynamic and supportive team environment **How to Apply** If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job