**Experienced Part-time Chat Specialist – Automotive Industry Customer Service Representative**

Remote Full-time
Are you a customer service enthusiast with a passion for technology and a knack for building strong relationships? Do you thrive in a fast-paced environment where no two conversations are ever the same? If so, we invite you to join blithequark, a leading provider of innovative solutions for the automotive industry, as a part-time Chat Specialist. As a Chat Specialist at blithequark, you will play a vital role in representing our automotive dealer clients favorably through online conversations with customers. Your goal will be to turn conversations into leads that help our clients generate revenue. If you're a positive and energetic individual with excellent communication skills and a strong ability to multitask, we encourage you to apply for this exciting opportunity. **About blithequark** blithequark is a dynamic and innovative company that is revolutionizing the way automotive dealers interact with their customers. Our mission is to provide cutting-edge solutions that help our clients build strong relationships with their customers and drive revenue growth. We're a relaxed, yet professional and fun environment to work in, and we're seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology. **Responsibilities** As a Chat Specialist at blithequark, your responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments * Capturing customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of the evolving products and services * Collaborating with our team to ensure seamless communication and exceptional customer service **Qualifications** To be successful in this role, you will need: * Previous experience in retail customer service or the automotive industry (although not necessary) * Basic internet and window-based computer skills * Strong ability to multitask (gaming experience is a plus) * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment * Residency in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin **Benefits** As a part-time Chat Specialist at blithequark, you can expect: * Competitive hourly rate of $13.00 per hour * Flexible scheduling with 25-39 hours per week * Opportunities for career growth and professional development * Comprehensive benefits package, including: + 401(k) plan with matching contributions + On-the-job training and support + Referral program for current employees * A dynamic and supportive work environment with a team of like-minded professionals **Work Environment** As a remote employee, you will have the flexibility to work from the comfort of your own home. Our team is dedicated to providing a positive and productive work environment, with regular check-ins and support to ensure your success. **Application Requirements** To apply for this exciting opportunity, please answer the following questions: * Do you own your own computer or laptop with a webcam and microphone? * Are you able to attend four weeks of paid, remote training via Zoom Tuesday through Saturday from the hours of 11:00 AM - 7:30 PM EDT? * Are you able to work five days a week, including a Saturday or Sunday? * Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin? If you're a motivated and customer-focused individual with a passion for technology and a knack for building strong relationships, we encourage you to apply for this exciting opportunity to join blithequark as a part-time Chat Specialist. **How to Apply** To apply for this position, please click on the link below: Apply Job! We look forward to hearing from you and exploring how you can contribute to our team's success! Apply for this job
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