**Experienced Healthcare Customer Service Representative – Remote Opportunity**

Are you passionate about delivering exceptional patient care and making a meaningful difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at blithequark, a leading healthcare solutions provider dedicated to revolutionizing the patient experience. As a Healthcare Customer Service Representative at blithequark, you will play a vital role in supporting patients, members, and customers with their healthcare needs. You will be the first point of contact for many individuals, providing empathetic and personalized support to ensure seamless interactions and positive outcomes. If you're a compassionate, patient-focused individual with excellent communication skills and a passion for healthcare, we encourage you to apply for this exciting opportunity. **About blithequark** For over 30 years, blithequark has been a pioneer in healthcare innovation, delivering cutting-edge solutions that touch every aspect of the patient journey. Our mission is to make healthcare better for all, and we're committed to empowering our team members to grow, learn, and thrive in a dynamic and supportive environment. With a focus on collaboration, creativity, and innovation, we're shaping the future of healthcare and seeking talented individuals like you to join our team. **Responsibilities** As a Healthcare Customer Service Representative at blithequark, you will be responsible for: * Making outbound calls to patients, members, and customers to schedule appointments, assess healthcare needs, and provide personalized support * Conducting surveys to gather feedback and improve patient experiences * Assisting patients with benefits and insurance information, ensuring seamless interactions and positive outcomes * Providing empathetic and compassionate support to patients, members, and customers, addressing their concerns and needs in a timely and effective manner * Collaborating with healthcare providers, pharmacies, and other stakeholders to ensure seamless care coordination and patient satisfaction * Staying up-to-date with industry developments, best practices, and regulatory requirements to provide informed and expert support **Thriving in a Remote Environment** As a remote employee at blithequark, you will have the flexibility to work from home and enjoy a better work-life balance. To ensure your success in this role, we provide: * A safe and secure work environment, with access to high-speed internet and necessary equipment * Ongoing coaching and support to help you grow and develop in your role * Opportunities for professional growth and development, including training and education programs * A collaborative and inclusive team environment, with regular check-ins and feedback * A comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan, paid time off, and flexible spending accounts **Qualifications** To be eligible for this role, you will need: * A high school diploma or general education degree (GED) * Strong computer experience, including data entry, screen navigation, and keyboarding * Experience with Microsoft Outlook (email) and Word * Excellent customer service skills, with a focus on empathy, compassion, and patient-centered care * Ability to adhere to daily schedules and duties, with a strong work ethic and commitment to excellence * Excellent oral and written communication skills, with the ability to communicate effectively with patients, members, and customers **Compensation and Benefits** As a Healthcare Customer Service Representative at blithequark, you will enjoy a competitive compensation package, including: * A starting hourly wage of $15.00 * A comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan, paid time off, and flexible spending accounts * Opportunities for professional growth and development, including training and education programs * A collaborative and inclusive team environment, with regular check-ins and feedback **Additional Information** * Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. * blithequark is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. * Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. **How to Apply** If you're a motivated and compassionate individual with a passion for healthcare, we invite you to apply for this exciting opportunity. Please submit your application through our official career portal, including your resume, cover letter, and any relevant certifications or experience. We look forward to reviewing your application and welcoming you to our team at blithequark! Apply for this job